We are committed to fair trade, authentic catalog listings, and statutory compliance. Every consumer and retailer grievance is tracked under legally binding SLA clocks.
Officer: Statutory Grievance & Compliance Team
Email: grievance-officer@example.in
Hours: Mon–Fri, 09:30 – 18:00 IST
Acknowledgement SLA: Within 24 Hours
Disposal / Resolution SLA: Within 15 Days
Privacy Protection: Phone/Email AES-256-GCM encrypted under DPDP Act 2023.
